About Us

Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.

The opportunity

Reporting to Senior Manager – HPC Operations, you will be part of Field Team responsible for providing on-site technical support in Data Centers hosting Core42 Server and Network equipment.

This is an onsite position in New York, Buffalo.

Responsibilities

• Execute network connection tasks based on the design and plan provided by the network engineer.
• Rack, stack, and cable servers, storage devices, and networking equipment in the data center, ensuring proper installation and alignment with infrastructure requirements.
• Replace faulty equipment and maintain detailed documentation of all replacement activities for accurate tracking.
• Conduct routine data center inspections to assess hardware, power, cooling, and cabling systems, identifying and addressing potential issues proactively.
• Supervise on-site contractors to ensure tasks are completed according to specified standards, timelines, and requirements.
• Collect and document system specifications, maintaining comprehensive records to support troubleshooting and system maintenance activities.
• Assist with inventory management by tracking, labeling, and organizing hardware components, ensuring accurate stock levels and efficient asset management.
• Adhere to established safety and security protocols while performing all tasks within the data center, ensuring a secure and compliant working environment.

What we’re looking for

(a) Required skills / qualifications

• Minimum of 2 years of experience in a similar role.
• Hands-on experience in server, network, and storage hardware installation, configuration, and maintenance.
• Familiarity with structured cabling, data center standards, and best practices for infrastructure deployment.
• Strong organizational and documentation skills, with the ability to maintain accurate records and workflows.
• Capability to work in a physically demanding environment, including the ability to lift and move equipment as required.
• Excellent communication skills, with the ability to effectively coordinate with internal teams and external contractors.
• Self-motivated and able to work independently with minimal supervision, while adhering to defined processes and deadlines

Compensation

The U.S. base salary range for this full-time role is US$66,000 to US$99,000 per year, with bonus and benefits on top. Salary ranges are determined by role, level, and location. The range listed represents the minimum and maximum target salary for new hires across all U.S. locations. Actual compensation within this range will depend on factors such as work location, job-related skills, experience, and relevant education or training

What Working at Core42 Offers

With a diverse team of 1,100+ employees from 68 nationalities, we foster an inclusive, innovative, and collaborative environment. At Core42, we are grounded in trust, accountability, and high performance. We are united by our values: Grit, Passion, and Impact—driving resilience, excellence, and meaningful progress across everything we do.

Core42 is committed to building a diverse and inclusive workplace. As an equal opportunity employer, Core42 does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. In compliance with the Americans with Disabilities Act (ADA), we provide reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you need assistance or a reasonable accommodation, please contact reasonableaccommodations@core42.com, including the role you are applying for and the accommodation required.